Setup guide 8 of 8

Troubleshooting

Resolve common checkout, webhook and employer-dashboard problems.

Package redirects to dashboard

Confirm it is active, has a Price ID for the current mode and is available to the employer. Review logs for the redirect reason.

Payment succeeds but no job appears

Check Stripe delivery and Webhook Logs. Verify the endpoint, signing secret, event selection and background processing.

Featured job is not featured

Confirm the package includes the entitlement and the completed order is linked to the submitted job.